Dear LUCATEL Partners,
You might be aware of the difficult situation LUCATEL finds itself in. However you may or may not be aware that a forensic examination of our accounts has revealed evidence that one of our founding partner; Ms. Senem Deniz has misappropriated and redirected substantial amounts of our company funds by providing services to certain organizations and collecting the due amounts in cash or via bank transfers to personal accounts belong to her and members of her local team in Turkey, namely Mr. Jak Matalon, Mr. Ulas Deniz (her brother), Ms. Sule Karaca (her sister-in-law) . It is also no coincidence that many of these organizations which agreed to pay their dues via Ms. Deniz’s unorthodox payment collection scheme are established in Turkey which includes the following;
Hasanpasa Mah. Fahrettin Gökay Cad. No 27 / 2. Kadıköy, Istanbul, Turkey
Ms. Senem Deniz, Mr. Jak Matalon and Mr. Ulas Deniz collected $66,694.81 between 15 January 2012 and 20 May 2012. (For confirmation, please email murat.ata at ipctelecom.com or click here to download PDF)
Sanatoryum Cd. Bilgi Sk. No: 4/2 Keçiören
Cumhuriyet Mah.Zeytinlik Cad.Gul Apt.Kat:1 No:1, Trabzon, Turkey
Ms. Senem Deniz and Mr. Ulas Deniz collected $5,646.95 between 14 December 2011 and 20 May 2012. (For confirmation, please email cengiz at idealnettelecom.com or click here to download PDF)
Our internal investigation is continuing and a complete list of companies and the amounts that Ms. Senem Deniz, Mr. Jak Matalon and Mr. Ulas Deniz collected payments illegally. We already tracked down over $103,627.21 collected via this fraud scheme.
We also discovered that many of Lucatel’s clients payments are stopped by Ms. Senem Deniz, by claiming that LUCATEL LLC’ s wholesale operations is transfered to ARUS TELECOM, and any due payments to LUCATEL should be hold until service contracts are transfered to ARUS TELECOM. By this action Ms. Senem Deniz and Mr. Jak Matalon attempted redirect $50,653.35 which was due to be collected in April-May 2012 to our company accounts.
These actions caused a serious revenue loss in LUCATEL’s bank accounts, unfortunately it could not be spotted by our finance department until May 21, 2012 when an email communication between Ms. Deniz & IPC discovered. (an example of these emails can be reached via this link)
As soon as the company becoming aware of these matters that were created by Ms. Deniz, she resigned from his position on May 22, 2011. We also terminated access of all members of her personal staff in Turkey which includes Mr. Jak Matalon, Mr. Ulas Deniz and Ms. Sule Karaca.
Unfortunately, these individuals managed to capture a part of our crucial client database and destroy some of our CDR records and received invoices to cover their unlawful actions. They also managed to hack into our company PayPal account and attempted transfer to their personal paypal accounts $22,075.64. PayPal Inc. already filed an online fraud case against Ms. Senem Deniz and Mr. Jak Matalon. (a copy of our PayPal statement can be reached via this link, PayPal fraud claims can be reached via our website)
In total, over $176,356.21 damage is already caused by this fraud scheme and legal actions are being taken against Ms. Senem Deniz, as well as her local team in Turkey which includes Mr. Jak Matalon, Mr. Ulas Deniz and Ms. Sule Karaca. LUCATEL’s board of directors unanimously decided to sue these individuals for all damages caused. The outcome of these legal actions will be posted promptly on our website, to inform all members of VoIP industry for the prevention of VoIP fraud.
If you received an email from any of above individuals regarding the transfer of your contract to “Arus Telecom Ltd.” (an example can be seen via this link) please forward these emails to “legal at lucatel.us” and be aware of all these individuals and “Arus Telecom Ltd.” to prevent fraud in VoIP industry.
If you also received an email regarding the bank account and company name change or demand to hold your payments until a new account number will be communicated (an example can be seen via this link) please forward these emails to “legal at lucatel.us” and be aware of all these individuals and “Arus Telecom” to prevent fraud in VoIP industry.
If you believe that your company might be affected from any of their actions, please email a copy of all your outstanding invoices to “claims at lucatel.us” with your CDR records, as long as invoiced traffic only originated from 220.127.116.11 and before 22 May 2012. We currently might not have a proper record of received invoices, therefore your assistance on this matter is highly appreciated to make sure all LUCATEL’s dues are paid without any delay.
The remaining LUCATEL employees proceeded with full corporate due diligence, while commencing negotiations with various interested parties to secure the liquidity in order to honor all due balances. We are using all efforts and resources to work with any and all potential investment groups to solve the current financial difficulties.
Meanwhile, we are forced to cease all our wholesale VoIP operations as of 22 May 2012.
The team has been and is in communication with the legal and governmental authorities in order to further pursue all matters related, and would expect them to continue their investigation into the matter. All our findings will be posted here under the supervision of our lawyers. Furthermore, we will pursue all these matters with legal authorities in New York where our bank accounts exists, as well as in Florida where our company is registered.
We profusely apologize for this situation, and we will continue to the best of our abilities to keep you informed of any further developments.
1111 Lincoln Road, 4th floor
Miami Beach, Florida 33139